LEGAL DOCUMENTS

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

At Upbooks™, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our service.

By using Upbooks™, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

We collect several types of information from and about users of our service:

  • Personal identification information (name, email address, phone number)
  • Business information (company name, business type, billing address)
  • Financial information (payment details, transaction history)
  • Usage data (how you interact with our service, features used)
  • Device information (IP address, browser type, operating system)

How We Use Your Information

We use the information we collect for various purposes:

  • To provide, maintain, and improve our service
  • To process your transactions and manage your account
  • To send you important updates, notifications, and marketing communications
  • To respond to your inquiries and provide customer support
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms of service

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data storage and backup procedures
  • Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our service (under strict confidentiality agreements)
  • When required by law or to respond to legal processes
  • To protect our rights, property, or safety, or that of our users
  • In connection with a business transfer (merger, acquisition, etc.)
  • With your explicit consent

Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability (receive your data in a structured format)
  • Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the Contact Us section.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@upbooks.io

Support: support@upbooks.io

Address: 2nd Floor, Times Square Building, Sushant Lok 1, Gurugram, Haryana, India

Last Updated: January 1, 2024